
Last updated: February 15, 2026
We want you to be satisfied with your purchase.
If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery at dtchss@dtchss.com with your order number and photos. We will offer a replacement or refund if approved.
We accept returns within 14 days of delivery.
Items must be unused and in original packaging.
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Orders may be cancelled within 24 hours of purchase.
Approved refunds are issued to the original payment method within 1–3 business days.
Contact:
Great, lightweight sconce that lights up well! The hardwire electrical was easy, but the positive and negative terminals were not marked as so, but we went with what seemed likely and it worked. Will consider purchasing again!
Great product, very friendly and competent communication. I had a special request that was implemented at a fair price. Thank you very much for that. The lamp looks great.
Alle meine Wünsche, zum Beispiel nach einem grauen Kabel mit Stoffummantelung und grauem Stecker wurden in Perfektion und mit viel Sinn fürs Detail erfüllt! Perfekte Ausführung und Kommunikation! Eine absolute Kaufempfehlung!
OLENA
owner
making functional lights for simple cosy homes,
hope the dtchss things are making lives more delightful, like they's made ours.
sincerely,
dtchss