
Thank you for shopping at dtchss.com. Below you will find important information about our shipping and payment policies.
All orders are processed within 3–7 business days (excluding weekends and holidays).
You will receive a confirmation email with tracking information once your order has been shipped. Orders can only be cancelled before they are processed or shipped.
We offer both local and international shipping, and also free delivery or pick-up in Berlin.
Estimated delivery times:
Please note that delivery times may vary depending on destination, customs processing, and carrier delays.
We ship worldwide! Shipping costs are calculated at checkout based on:
You can see the delivery costs calculated at the check out!
We accept secure payments via:
All payments are processed securely through third-party payment providers. We do not store your payment details.
International orders may be subject to customs duties, import taxes, or additional fees imposed by your country. These charges are the customer’s responsibility and are not included in the item price or shipping cost.
If you have any questions regarding shipping or payment, please contact us:
Great, lightweight sconce that lights up well! The hardwire electrical was easy, but the positive and negative terminals were not marked as so, but we went with what seemed likely and it worked. Will consider purchasing again!
Great product, very friendly and competent communication. I had a special request that was implemented at a fair price. Thank you very much for that. The lamp looks great.
Alle meine Wünsche, zum Beispiel nach einem grauen Kabel mit Stoffummantelung und grauem Stecker wurden in Perfektion und mit viel Sinn fürs Detail erfüllt! Perfekte Ausführung und Kommunikation! Eine absolute Kaufempfehlung!
OLENA
owner
making functional lights for simple cosy homes,
hope the dtchss things are making lives more delightful, like they's made ours.
sincerely,
dtchss